Privacy Policy

Effective Date: December 26, 2025

Solid Power Pvt. Ltd. ("Solid Power," "we," "our," or "us") operates the website https://www.solidpower.com.np. We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

a) Personal Information

When you interact with our website, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Order details and purchase history

b) Automatically Collected Information

We may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the site

This data is used only for analytics, security, and improving user experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Communicate order status and provide customer support
  • Improve our products and services
  • Send important updates or promotional offers (only if you opt in)
  • Prevent fraud and unauthorized access

3. Cookies and Tracking Technologies

Our website may use cookies to:

  • Remember user preferences
  • Improve site functionality
  • Analyze website traffic

You can choose to disable cookies through your browser settings.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

We may share information only with:

  • Delivery partners (for shipping orders)
  • Payment service providers (for secure transactions)
  • Legal authorities (if required by law)

All third parties are required to keep your information confidential.

5. Data Security

We take reasonable technical and organizational measures to protect your data from:

  • Unauthorized access
  • Data loss
  • Misuse or disclosure

However, no method of online transmission is 100% secure.

6. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Opt out of promotional communications

You can contact us anytime regarding your data.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Solid Power Pvt. Ltd.

📍Mahabouddha, Kathmandu, Nepal
📧info.solidpower@gmail.com
📞+977 9860688480
🌐https://www.solidpower.com.np

Last Updated: December 26, 2025